What is Tanga?
Tanga is THE marketplace for deal-seekers.
Put your catalog of products in front of our audience of highly active shoppers. BelleChic customers love the thrill of discovery that brings them to our site each day looking for something new. We put our industry-leading customer service to work and deliver fantastic boutique products they care about every day.
Fast Growing
For two years in a row, BelleChic has been named to Inc 5000’s list of fastest-growing companies in the U.S. This Spring, BelleChic converted to a full-fledged marketplace, allowing you to partner with us to showcase and sell your products on BelleChic.com in the same way as BelleChic’s own goods.
Experienced E-Commerce Experts
Since 2006, BelleChic has served millions of deal-seekers saving our customers hundreds of millions of dollars. After a decade of experience with both warehoused and drop-shipped goods, we know what it’s like to be in the shoes of our merchants.
We handle customer service, credit card processing, fraud prevention and returns. We’re happy to share our operational efficiencies, bringing you lower fulfillment rates. And with our personalization efforts, we work hard to match your products to the right BelleChic customers to keep them coming back again and again.
Submitting Products
BelleChic is flexible in accommodating however you choose to run your business. You can sell your products on the BelleChic network of sites based on a cost model or price model.
- Cost Model – Vendors submit all products with a product cost and/or shipping cost only (no retail price is submitted). BelleChic then utilizes a proprietary method to mark up the product based on category to determine the optimal price to sell to the customer. This method guarantees that you will be paid the cost of each unit sold.
- Price Model – Vendors submit all products with a retail price and/or shipping price only (no product or shipping costs). After a product has sold, BelleChic then withholds a “seller fee” from each transaction and remits the remainder of the customer’s purchase to the vendor.
All “seller fees” on Tanga are 15% unless explicitly defined in the table below.
|
Category |
Fees |
|
Camera and Photo (including Digital) |
11% |
|
Cell Phone Devices |
11% |
|
Consumer Electronics |
11% |
|
Personal Computers |
10% |
|
Video Game Consoles |
10% |
|
Sports, Entertainment Collectibles |
20% <= $100 10%>$1000 |
|
Electronics Accessories |
15% <=$100 10% > $100 |
|
Major Appliances |
15% <= $300 8% > $300 |
|
Tools & Home Improvement |
12% Power Tools 15% other tools & Home Improvement |
|
Clothing, Jewelry, Watches & Accessories |
20% |
|
Shoes, Handbags and Sunglasses |
20% |
When and how do I get paid?
Tanga provides an automated invoicing system that allows vendors to spend more time on submitting great deals and less time on creating invoices.
Invoices are sent via email once a week on Mondays unless a holiday falls on that day in which case invoices would be sent on the following business day. The invoices include all items that shipped in the BelleChic system (tracking was uploaded and tracking showed carrier movement) from the previous week (Monday-Sunday). Funds are deposited directly into your account via ACH transfers.
Vendor partners must have a US based bank account with the ability to accept payment in US Dollars.
What products are restricted from being sold on BelleChic?
BelleChic customers trust that they can always buy safely and confidently on the BelleChic Network. As such, we have developed a list of restricted items and categories that are prohibited from being listed and sold on the BelleChic Network. These products are defined as products that are illegal, unsafe, offensive, previously worn, modified from original specifications, expired or otherwise restricted by applicable laws and regulations.
Link to Prohibited List : https://docs.google.com/spreadsheets/d/1JdxyyTmQTL03dzZfjO5ivD7MhHYE7KlEm1wf-goHiZg/edit#gid=1168546436
All vendors and products they are listing must be located within the United States. Vendors must have a return shipping location within the United States.
Certain categories will go through a review and approval process to be sold on BelleChic including product categories such as fragrances, select food categories and over the counter medications.
Am I responsible for collecting sales tax?
No. As the the Merchant of Record, BelleChic will be collecting sales tax on all orders. We collect sales tax for Arizona, Nevada, Connecticut, Washington, Florida and New York since we have a physical presence in these states.
How do I list my products?
Each vendor receives access to a BelleChic Vendor Portal after joining the BelleChic Network.
Using the Vendor Portal, you’ll be able to list your products in several different ways
- Single Product – upload a single product one at a time. Simple and easy. (Not recommended for dozens of products).
- Bulk Upload – upload all your products all at once via a single CSV spreadsheet.
- Service Partner – BelleChic partners with ChannelAdvisor and SellerCloud to make synchronizing your inventory and sales efforts across various sales channels easy.
- Build Your Own Integration – use Tanga’s API.
What are your shipping expectations?
To ensure we maintain excellence in delivering your goods on-time and in exact quantities to fulfill customer orders, each vendor must ship 100% of the purchased quantities within 2 business days of receiving a purchase order.
In addition, BelleChic requests that you do not commit to volumes where there is any uncertainty around your ability to fulfill them completely and on-time. All product must be fully owned by you, as we don’t allow brokered deals. All product must be shipped from within the United States.
Vendors are responsible for shipping on their own carrier account. BelleChic does not provide a carrier account to ship on. Vendors are allowed to utilize any carrier they wish, as long we all goods are delivered within 10 business days.
Are there any promotional opportunities for Marketplace goods?
Yes. If your items meet our criteria, our merchandising team will reach out with potential opportunities to help vendors drive sales.
What is BelleChic’s return / refund policy?
We want our customers to be happy with their order! BelleChic strives to take the hassle out of returns for both our vendor partners and customers. We offer our customers a consistent returns policy across all of vendor partners where the BelleChic team handles customer interactions and servicing such as returns and refund payments.
Vendor Partners must have a return shipping location within the United States.
What is BelleChic’s return policy?
- Damaged, Defective or Mis-shipped Product
- Customers may return this product within 30 days after receiving it.
- Customers must return select electronic product within 15 days after receiving it.
- Customer Remorse
- Customers may return this product, in new condition, within 15 days of receiving it.
How does the return process work?
- The customer requests a return and refund on BelleChic.com. BelleChic’s customer service team will generate a return shipping label or facilitate the return of the product to the vendor’s return facility using a method that provides the ability to track return shipments.
- Vendors will have 5 days after receiving the returned product to inspect the returned product.
- Upon completion of the 5th day after receiving the returned product, BelleChic will refund the customer and issue a credit memo to the vendor for the total returned cost including product and return shipping costs.
How do I start selling on BelleChic?